Privacy Policy

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1. Information We Collect

We may collect the following types of personal information:

• Personal Data: Name, email address, phone number, and other contact information when voluntarily submitted through forms.

• Usage Data: Information about how you access and use the website (e.g., IP address, browser type, pages visited, time spent).

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We may use the information we collect in the following ways:

• To provide, operate, and maintain our website.

• To improve, personalize, and expand our website.

• To communicate with you, including for customer service and support.

• To send updates, newsletters, or promotional materials (if you opt-in).

• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who help us operate the website or provide services on our behalf.

• Legal Obligations: When required by law or to respond to legal requests.

• Business Transfers: In the event of a merger, sale, or acquisition.

4. Cookies and Tracking

We use cookies to:

• Understand and save user preferences.

• Compile aggregate data about site traffic and interactions.

You can choose to disable cookies through your browser settings.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

6. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict our processing.

• Withdraw consent where applicable.

To exercise any of these rights, contact us at: info@luxflow.co.za

8. Children's Privacy

We do not knowingly collect or solicit data from children under 13 (or under 16 in some jurisdictions). If you believe we have collected such information, please contact us to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: Sales@luxflow.co.za
Phone: 069 642 7186
 

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